Privacy and register statement
Yhteyshenkilö rekisteriä koskevissa asioissa:
Studio Naturalia Oy e-commerce customer register
Purpose of processing personal data:
Personal information is processed for the purpose of maintaining and managing the customer relationships of our e-commerce customers, such as the contacts and direct marketing required by the customer relationship. The customer has the right to prohibit the use of personal data for direct marketing.
Information content of the register:
The following information is stored in the register: Customer’s first and last name, customer number, address information, telephone number, gender, e-mail, web address, language, information on marketing authorizations and prohibitions, information on customer purchases, deliveries and discounts, and possible usernames and passwords.
Regular data sources:
From the customer her-/himself for e-commerce orders, via return or other forms, by telephone, e-mail or other similar means.
The information is used only for customer relations and is not passed on to third parties. However, the information may be disclosed in connection with activities related to the technical management of the e-commerce (eg server or e-commerce platform management), the delivery of orders, the collection of unpaid invoices, and to the authorities if required and permitted by law.
Data transfer outside the EU or the European Economic Area
Data will not be transferred outside the EU or the European Economic Area.
Data storage and destruction
Customer register information is retained for the duration of the customer relationship. However, order, billing and payment information is retained in the same way as other accounting material. Files that are no longer needed are safely disposed of.
Registry security principles
The customer register is treated confidentially. The registry is adequately protected from outsiders by firewalls and other technical protections. The register will be kept in electronic form only and random paper prints will be destroyed immediately and properly.
The register shall be used only by persons whose job description includes its use and who are bound by professional secrecy. Each user in the register has a personal username and password.
Right of inspection
In accordance with the Personal Data Act, everyone has the right to check what information about him or her has been stored in the personal register. A request for an inspection must be sent in a handwritten signed or equivalent certified document or presented in person at our office. Requests should be sent to the above-mentioned contact person, who will also respond to any requests for additional information.
The customer can update their name and address information in their e-commerce profile. In addition, the customer can contact our contact person mentioned above to update their information.
Other rights related to the processing of personal data.
The customer has the right to refuse the processing of his data for marketing purposes. A request for a restriction on data processing must be submitted by e-mail to the contact person of the register.